RR BIKE RENTAL – PRIVACY AND POLICY AGREEMENT

We are RADHASHREE ROADSTERS PRIVATE LIMITED, the owner and operator of the website rrbikerental.com and mobile application RR BIKE RENTAL, registered under the Companies Act, 2013 in India. Our objective is to protect your privacy and handle your personal information responsibly.

Safeguarding your privacy is of utmost importance to us. If we request certain information from you while you use our website or mobile application, we assure you that it will be used in accordance with this privacy statement. We reserve the right to update this policy periodically. We store and process your information, including any sensitive financial information, on secure computers protected by physical and technological security measures as per the Information Technology Act, 2000. When you submit personal data or information, we adhere to the (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules 2011 (Privacy Rules). You can find our current privacy policy at (rrbikerental.com/privacy-policy). If you have objections to your information being transferred or used in this manner, we kindly request you to refrain from using our website.

Consent:

By providing your information and using our website/mobile application, you consent to our privacy policy, including the sharing of your information as described in this policy. You also represent that the shared data will not cause any wrongful gain or loss to you or any other person. If we decide to modify our privacy policy, we can make changes at any time and will notify you by posting those changes on this page, ensuring you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. You can find all such changes on our website/mobile application in a timely manner.

What do we collect?

We may collect various types of information, including but not limited to:

• Name
• Age
• Gender
• Photo
• Contact information (including email address)
• Postcode
• Driving license information
• Address proof - Aadhar card (for Indian users)
• Passport and Visa information (for international users)
• Other information relevant to customer surveys and/or offers

Additional Information:

Location Tracking: We track the location of our vehicles for emergencies, accidents, thefts, or other incidents. This data may be shared with insurance companies, government agencies, or law enforcement agencies during investigations.

User Behaviour: User information may be collected and shared through GPS devices with third-party applications to improve our services. We may collect your personal information as well as other information from third parties, such as business partners, contractors, and vendors.

Permissions required on Mobile application:

• Camera and Photo Gallery: Users may need to upload documents such as a driver's license or ID proof on the app to use our services.
• Location: Location permission is required only if the user requests home delivery service.
• User tracking: User behaviour and experience may be tracked to enhance the app's functionality.

Use of Information:

We use your personal information for the following purposes: - Record keeping and providing a better rental experience through our website (rrbikerental.com) - Providing information on the best rental products for you - Updating you on new products and services - Sending statements or invoices - Collecting and refunding payments - Marketing, advertising, promotional, or business communications - Notifying you of security and administrative issues - Responding to your queries and questions - Sending you information that may be of interest to you - Addressing violations of rights, agreements, or policies governing your use of our website or services We may share, sell, transfer, license, or convey some or all of your personal information with other business entities in the event of a merger, acquisition, reorganization, amalgamation, or restructuring. The receiving entity will be required to adhere to this privacy policy. Once you provide your information to us, you authorize us and our affiliates to use such information to provide you with various services related to your transactions, whether conducted on our website, with third-party merchants, or on third-party merchant websites. Cookies: We may store certain information, such as cookies, on your system. Cookies are used for record keeping and to eliminate the need for repetitive information entry. They allow us to recognize you when you visit our site by associating identification numbers in the cookie with other information you have provided us. We may use both permanent and temporary cookies, which do not contain personally identifiable information. Third Parties: We may work with third parties such as payment gateways, marketing partners, and business allies who may also request your information. We collaborate with verified and secure partners after conducting thorough research. Our website/mobile application does not interfere with their mechanisms and does not have access to the information you provide to them. Your transaction and banking details required for payment instruments are held by our payment gateway partner, who may have a different privacy policy. We do not endorse the payment gateway and are not liable for any failure of products or services offered by them. Any issues or errors related to the payment gateway are the sole responsibility of the payment gateway. By creating a link to a payment gateway, you agree not to hold our website/mobile application responsible for any disputes you may have with the payment gateway. Account Deletion: You have the option to delete your account from our website. The profile page includes a delete button that allows you to permanently delete your account. Once deleted, you will no longer have access to current and upcoming services, as well as promotional offers provided by RR BIKE RENTAL. User Opt-Out: You can choose not to disclose your data and sensitive information to us. However, due to legal requirements, we cannot delete user data as per the Motor Vehicles Act 1988 and the "Rent a Motorcycle Scheme 1997." This data may be essential for insurance companies, government agencies, and law enforcement agencies to track incidents, investigate claims, and address security breaches. Your personally identifiable information on our website/mobile application will be retained for a period of 5 years. If you choose not to disclose sensitive personal information, you may be unable to access certain areas of the platform or avail our e-commerce services. Indemnity: By using our services, you agree to indemnify and hold RR BIKE RENTAL harmless from any actions, claims, demands, suits, damages, losses, penalties, interest, charges, and expenses (including legal fees and dispute resolution costs) arising from any violation of this policy or non-compliance with applicable laws, rules, and regulations.